Haven and Covid-19

The end of season was not far off, but unfortunately Haven have had to close the majority of it's sites to holiday makers for the remainder of 2020. It has been a difficult year for everybody, but a lot of the focus now is to get through this difficult period ensuring that safety is at the top of the list over anything else. 

The Haven holiday season is scheduled to open up again in March 2021, and we can only hope that the virus is gone completely, or at least controlled at this stage so that people can start to return back to a degree of normality and hopefully business such as Haven can reopen.


It is likely that Haven holidays will not be as we once knew them, and things will need to change, but we can also see it being a busy year as people look to escape those same four walls that they have got to know so well. This site is not run by Haven, but is always looking to get the latest information and bring it together in an  easy to view format, so we will continue to do that and update information where necessary, as well as adding new features in the future.

The below information and links below can be used and should be updated moving into the new year, but always check with the Haven park you are due to visit if you are unsure or need to question this.

Other than that, we would like to thank all the supporters and visitors of this site for making this page so popular, and we hope to continue providing the same level of service (plus more) in the future.

We hope that everybody has safe and enjoyable Christmas and New Year, and that 2021 is a year to make up for 2020. We hope to see you visiting again in the future.

Many Thanks

The Team


The check-in process has changed as a result of the Covid-19 restrictions to ensure that Haven understand who is staying on site at any one time for the Track and Trace process. 


If you have booked your stay privately via an owner rather than direct with Haven, it is vital that the owner has booked you in for arrival. These details will need to include an email address and contact number, your arrival date and estimated time, all adults names, number of people staying and a registration plate of any vehicles.

With these details, the security at your park will grant access and give you full details on what to do next and how to access the caravan that you will be staying in. If the person you have booked with has not asked you for the details, please contact them before you start your journey.


There is still some way to go until Haven holidays can return with the facilities that you may be used to; Entertainment, Swimming Pools, Arcades, Activities, Restaurants and Pubs may still be affected by the Covid-19 pandemic and this can change your holiday experience.

Depending upon where the Haven park is located, there may be different rules on what facilities are available, but you can check what facilities are scheduled to be open for your stay using the following link. It should be noted though, that this is subject to change.

Even if some of the facilities are not available at the time of your stay, there is no need to worry. Haven Hideaway Holidays are ideally located so that you can still take in breath-taking scenery from around the UK. Beautiful beaches, coastlines and cliffs, as well as nearby countryside can give you that escape that you need whilst still following government guidelines and being safe.

Important Note: Most facilities and activities now require booking in advance and

have limited availability. So as you approach your holiday date, ensure that you

check and book, if you are wanting to make use of these.

  • Swimming and other activities can be booked via the Haven App, which can be downloaded in advance.

  • For evening entertainment, this can be booked 3 days in advance of your stay via www.Haven.com/food. First select your Haven Park, and then scroll down below the restaurants and select 'Haven Table Bookings'

Fun Passes

If you have booked your Caravan privately or if you have booked a Hideaway, you should be aware that you may not have access to all of the onsite facilities that may be open, such as entertainment venues, swimming pools and more.

Fun Passes may be available and give you access to the daytime and evening entertainment and swimming pools (depending upon the availability due to the Covid 19 status), without these passes, you cannot access these areas of the park.

However, it should be noted that even with a fun pass, these facilities may need to be booked in advance and are subject to availability.


  • Swimming and other activities can be booked via the Haven App, which can be downloaded in advance.

  • For evening entertainment, this can be booked 3 days in advance of your stay via www.Haven.com/food. First select your Haven Park, and then scroll down below the restaurants and select 'Haven Table Bookings'

The Fun Pass Prices are not likely to be confirmed until closer to March 2021 when the parks look to open again. It is not known at this time whether the prices will revert back to the original price per person setup, or whether it will continue as a price per caravan. Once this has been confirmed we will provide all of the details below or in our Pass Calculator.

To purchase, please contact your Haven Site directly

Restaurants, Pubs and Entertainment Venues

Although restaurants may not be open in the usual way, they may be offering take-away options, and even delivery to your van for some restaurants. In order to make this process as simple and safe as possible, a new website has been developed to allow you to browse and order food, with an option for delivery (not always available) or collection at a chosen time.

To browse the food options, make an order or reserve a table at a restaurant or entertainment venue,

just use this link or got to www.Haven.com/food

Note: If attending an entertainment venue, then the 'Haven Serve' app should be downloaded to

order and drinks and bar snacks.

A site produced and managed by ExcelHunt Solutions, which is not affiliated with Haven. However, if you do have a query and you think that we can help, please contact: